FREE SHIPPING within Metro Manila when you use the code NOTOPLASTIC! Valid until August 18, only.

FAQs


Hello there, Earth Freak! 

Here are some Frequently Answered Questions so you have an easier transaction with us:

Do you guys ship plastic-free? 

Yes, we do! But unfortunately this only applies for Metro Manila areas. Blitz, our partner courier is doing their best to have this applicable in all areas of the Philippines. 

When do you ship? 

We do shipments every Monday and Thursday. So make sure to settle payment at least one day before if you want your orders dispatched immediately. 

What is the cut-off for orders? 

Settled payments until 10 pm will be included in the next delivery. 

What types of shipments do you do?

We have 3 options for Metro Manila

  • Same Day Delivery (via GrabExpress, Lalamove or HappyMove) - this allows you to receive the product within the day with no specific time frame available from Mondays to Fridays. We're humans too, so there will be days in the week where we might not be able to send your product the moment you settle your payment but rest assured you are notified about this. :) You should know though: Upon checkout it says that this type of shipment is FREE, but actually you will have to shoulder the fee and pay directly to the driver delivering your orders. 
  • Next Day Delivery (via Blitz Delivery) - this allows you to receive the product the next day after your orders have been picked up from our HQ. You will be notified by our team when your orders are already picked up and on the way via email. 
  • Standard 3 to 5 days Delivery (via Blitz Delivery) - this allows you to receive your products within 3 to 5 working days after your orders have been picked up from our HQ. You will be notified by our team when your orders are already picked up and on the way via email. 

For provincial areas, we only have one type of shipment where you will receive your products within 3 to 5 working days after your orders have been picked up from our HQ. You will be notified by our team when your orders are already picked up and on the way via email. TIP: If you wish to receive your products faster, check our stockists and see maybe there's one in your area and you can directly coordinate with them. Yay!

 

Do you have a physical store? 

We would love that! But for now, we're only doing all orders online and through our partner establishments around the Philippines. Check this page to know where to find us

Do you accept resellers?

Yes, we do! Simply fill out the form here and we'll get back to you as soon as we can! We're always open for collaborations and partnerships! 

Still have questions? Send us an email at ask@simula.ph so we can answer them! :) 

Keep the earth happy, always - 

Celina & Maan